We believe your personal data belongs to you. Find out exactly how pk louk protects it — clearly and transparently.
Welcome to pk louk. This Privacy Policy explains how pk louk collects your personal information, the purposes for which it is used, and how it is kept secure. We want you to have full confidence that your data is safe with us.
By using pk louk, you agree to this Privacy Policy. If you have any questions about any part of it, reach out to our support team — we're always ready to help.
This policy is written in plain English so anyone can understand it, regardless of their technical or legal background.
Pk louk only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data.
| Data Type | When Collected | Usage |
|---|---|---|
| Name and date of birth | At Registration | Identity Verification |
| Mobile number | At Registration | OTP & Communications |
| Email address | At Registration | Account Security |
| Payment information | At the Time of Transaction | Financial Processing |
| National ID | For KYC Verification | Legal Compliance |
When you use pk louk, certain technical information is collected automatically:
pk louk never collects your precise GPS location or home address.
There is a clear reason behind every use of the data we collect. pk louk never misuses your information.
Pk louk does not use your information for political, advertising, or any other unrelated purposes.
Pk louk never sells your data. However, it may be shared with specific parties in a limited set of circumstances:
Payment gateways such as Mobile Pay, Nagad, and Rocket access only the information necessary to complete transactions. They operate under their own privacy policies and are bound by pk louk's data agreement.
Pk louk may be required to share information with regulatory authorities or courts under legal obligations. In such cases, pk louk will notify you in advance where legally permitted.
Cloud hosting and cybersecurity providers have access to limited technical data only. None of them can access your personal or financial information.
What we never do: Selling or sharing your information with marketing agencies, data brokers, or social media companies.
Your data is retained for as long as your pk louk account remains active. Even after account closure, certain information may be kept for a defined period as required by law.
After this period, pk louk automatically deletes your data or anonymizes any identifiable information.
You have full control over your data. pk louk guarantees the following rights:
You may submit a request to view the personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
You can submit a data deletion request after your account is closed.
You can request a download of your data in a portable format.
You can opt out of promotional emails or SMS at any time.
You may request that your data be used only for specific, limited purposes.
To exercise any of your rights support@pklouk.com. pk louk typically responds within 7 business days.
The pk louk website and app use cookies. Cookies are small text files stored in your browser that help enhance your experience.
You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies will prevent you from logging in.
Pk louk strictly prohibits access by anyone under the age of 18. We never knowingly collect personal information from minors.
If a parent or guardian discovers that their child has accidentally created a pk louk account, please contact our support team immediately. We will close the account and delete all associated data.
A note for parents — please keep the pk louk app and your login credentials out of reach of children on your mobile or device.
This policy may be updated due to technical, legal, or business requirements. Before any significant change, pk louk will notify users via email or app notification at least 15 days in advance.
The date of any changes is shown at the top of the page under "Last updated". Continued use of pk louk after changes take effect will be considered acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact our Data Privacy Team directly:
Protecting your privacy through technology and policy, working together
All data between your device and pk louk's servers is protected with SSL 256-bit encryption. No one can intercept it in transit.
Your data is stored in ISO 27001-certified data centers, protected by active firewalls, antivirus systems, and real-time threat detection.
Pk louk only collects information that is genuinely necessary. Collecting data beyond what's needed goes against our core principles.
Your password is never stored in plain text. It is hashed using the bcrypt algorithm — not even the pk louk team can read it.
Third-party cybersecurity experts regularly audit pk louk's systems to identify and address vulnerabilities before they can be exploited.
Within pk louk, only authorized staff can access specific data. All access is logged and auditable.
Common questions about transactions and withdrawals
Register securely under pk louk's strict privacy policy. Your information will always be protected.
Upon registration Terms & Conditions and agree to this Privacy Policy.